Legal

Refund policy

Full refund

If the QR code has not been used, we refund in full within 30 days of purchase.

If installation failed, contact support@seyira.com first — most cases are resolved remotely.

If the eSIM profile has been installed and has connected to the destination network, the plan is considered performed.

If your device does not support eSIM or is carrier-locked — this requirement is stated clearly on the product page.

Refund requests are reviewed within 2 business days; approved refunds reach the original payment method within 5–10 business days.

Seyira Ltd · Company No. 00000000 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom